Detecting and Correcting Reference Hallucinations in Commercial LLMs and Deep Research Agents
Delip Rao, Eric W. M. Wong, Chris Callison-Burch · arXiv (Cornell University) · 2026
AI-generated evidence extraction, verified across multiple analytical personas. Not a substitute for the peer-reviewed original.
Methodology & findings
Study design
Empirical characterization study across multiple datasets (DRBench with 100 multilingual research queries from 23 models; ExpertQA with 2,177 expert-curated questions across 32 academic fields).
Sample
N = 435, 14 groups
Primary method
Bootstrap 95% confidence intervals (percentile method); two-proportion z-tests for comparing rates across models and fields; stratified random sampling for sensitivity analyses; concurrent HTTP requests with thread pools (100 workers for DRBench, 60 for ExpertQA); headless-browser auditing using Playwright for UNKNOWN URL verification; chi-square tests (reference: two-proportion z = 4.83, p < 10^-5 for field variation)
Main result
The study found that "Hallucinated URL rates range from 3% to 13%, with 5-18% non-resolving overall." Additionally, "Deep research agents exhibit the highest hallucination rates despite generating far more citations; retrieval architecture matters more than output volume." The research also demonstrated that "urlhealth reduces non-resolving URLs by 6-79× (all p < 10^-35), with postmitigation rates below 1% across all three models."
Reports effect sizes and confidence intervals.
Research paradigm
Empirical-positivist (measurement-based verification of URL existence and citation reliability)
Author conclusions
The authors conclude that "citation hallucination persists even when models have access to web search, a qualitatively different failure mode" from prior research on parametric memory-only generation. They state that "Two directions seem most pressing. First, generation-time constraints restricting URL emission to actually-visited pages could reduce fabrication at its source. Second, extending verification to bibliographic metadata and fabricated snippets would provide a more complete picture of citation reliability." Finally, they commit to "releasing urlhealth and all experimental data and scripts pertaining to this work under MIT license to further LLM/agent driven bibliography verification and mitigation research."
Risk of bias
Selection bias: Only 10 of 23 models from DRBench included due to data availability constraints; 13 models excluded based on missing text, insufficient data, or anomalous patterns; Measurement bias: HTTP 403 responses excluded from non-resolving counts, which may underestimate true failure rates; Temporal bias: Point-in-time URL checking may not reflect historical or future state of citation validity; Bot-blocking false positives: Automated checking subject to rate limiting and anti-bot mechanisms; Reddit URL handling treated conservatively as alive based on spot-checks; Archive coverage bias: Wayback Machine incompleteness affects hallucination classification; absence of snapshot may reflect incomplete crawling rather than non-existence; Domain-specific sampling: ExpertQA covers 32 fields but with potentially uneven representation; DRBench limited to finance, science, and technology domains; Incomplete Wayback Machine coverage may systematically misclassify some hallucinated URLs as stale; Bot-blocking (HTTP 403) exclusion may underestimate non-resolving rates by 6.6-17.0% depending on model; Point-in-time measurement sensitivity—rates may differ at different times; Selection of 10 models from 23 available in DRBench based on URL data availability (13 excluded for missing text, insufficient data, or anomalous patterns); Reddit URL classification as alive based on manual spot-checks rather than systematic validation; Provider-specific API configuration differences may affect comparability across models; Incomplete Wayback Machine coverage leading to underestimation of hallucinated URLs; Exclusion of HTTP 403 responses (bot-blocking) potentially removing genuinely non-resolving URLs; Bot-blocking and rate-limiting false positives in automated URL checking; Temporal sensitivity of point-in-time URL liveness measurements; Potential misclassification of soft-404 or wildcard-redirect pages in Wayback Machine; Special handling of Reddit URLs (18.2% of GPT-5.1 citations) classified as alive based on manual spot-checks rather than systematic validation; Model selection bias: only 10 of 23 models in DRBench analyzed due to availability constraints
Limitations
- The authors state that "Wayback Machine coverage is substantial but incomplete and nonuniform," making hallucination estimates "conservative lower bounds." Additionally, "HTTP 403 responses account for 6.6% (gemini-2.5-pro) to 17.0% (claude-sonnet-4-5) of all URLs tested, predominantly from major academic publishers," and these are excluded from non-resolving counts, making "reported non-resolving rates lower bounds." The study also notes "URL liveness checks are point-in-time measurements" and that results "may differ if checked at a different time." Finally, the authors acknowledge that "the evaluation uses single-turn outputs
- the drift finding suggests that citation hallucination may worsen in conversational workflows."
Open questions raised
- Need for generation-time constraints restricting URL emission to actually-visited pages to reduce fabrication at source
- Extending verification beyond URLs to bibliographic metadata (e.g., DOI validity) and fabricated snippets (quoted text not appearing at cited page)
- Understanding internal retrieval architectures of commercial APIs (authors note inability to verify hypotheses about URL generation mechanisms without access)
- Investigation of citation fabrication in multi-turn conversational workflows (preliminary evidence of drift across turns)
- Content-based citation verification for sources behind paywalls or requiring authentication
- Need for generation-time constraints that restrict URL emission to actually-visited pages
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