ChatGPT in the Classroom: Student Perceptions and Learning Experiences in Higher Education
Nosipho Mavuso, Fezile Treasure Matsebula · International Journal of Learning Teaching and Educational Research · 2026
AI-generated evidence extraction, verified across multiple analytical personas. Not a substitute for the peer-reviewed original.
This is an AI analysis. Read the peer-reviewed original at the publisher: https://doi.org/10.26803/ijlter.25.2.39
Methodology & findings
Study design
Mixed-methods sequential explanatory design combining survey data (n=248) with Focus Group Discussions (n=36).
Sample
N = 284, 2 groups
Primary method
Descriptive statistics combined with Technology Acceptance Model (TAM)-based thematic analysis. Specific statistical software and tests are not mentioned in the abstract.
Main result
The study found that "students generally view ChatGPT positively for increasing engagement, stimulating creativity, and supporting personalised learning, though perceived benefits vary across disciplines." Additionally, "students highlighted its usefulness for understanding complex subjects and completing assignments, but raised concerns about academic integrity, overreliance on Artificial Intelligence (AI), and potential erosion of critical thinking."
Reports effect sizes.
Research paradigm
Mixed-methods (pragmatism)
Author conclusions
The study emphasises that "while ChatGPT can enrich learning, its integration requires deliberate pedagogical planning. In South African higher education, educators must establish guidelines for the ethical use of AI, embed AI literacy into curricula, and design assessments that promote authentic learning." The results suggest the need for "balancing innovation with academic integrity and fostering dialogue between students and educators to responsibly harness the potential of ChatGPT."
Risk of bias
Convenience sampling (non-probability) introduces selection bias; Limited to two South African universities may limit generalizability; Purposive sampling for FGDs may introduce selection bias; Self-reported perceptions subject to social desirability bias; Selection bias: Convenience sampling for survey (248 participants) reduces representativeness; Selection bias: Purposive sampling for FGDs (36 students) may not represent broader student population; Potential volunteer bias: Self-selected participation in focus groups; Limited geographic scope: Only two South African universities, limiting generalizability; No reported attrition rate or dropout analysis; No reported inter-rater reliability for thematic analysis; Convenience sampling for survey (248 participants) introduces selection bias; Purposive sampling for FGDs (36 students) may not be representative; Non-probability sampling methodology limits generalizability; Study limited to two South African universities, restricting geographic and institutional generalizability
Open questions raised
- The authors identify the need for: (1) establishment of guidelines for ethical use of AI in higher education; (2) embedding AI literacy into curricula; (3) designing assessments that promote authentic learning; (4) fostering dialogue between students and educators regarding responsible AI use.
- The study identifies the need for: (1) establishment of guidelines for ethical use of AI in higher education; (2) integration of AI literacy into curricula; (3) design of assessments promoting authentic learning; (4) ongoing dialogue between students and educators regarding responsible ChatGPT use
- Future research should examine implementation of AI literacy in curricula, develop assessment strategies that promote authentic learning while leveraging ChatGPT, and investigate disciplinary differences in ChatGPT integration across different academic fields.
Explore related topics
Related papers
- What Is the Impact of ChatGPT on Education? A Rapid Review of the LiteratureChung Kwan Lo · 2023 · 1,725 citations
- Artificial intelligence in higher education: the state of the fieldHelen Crompton · 2023 · 1,378 citations
- A comprehensive AI policy education framework for university teaching and learningCecilia Ka Yuk Chan · 2023 · 1,160 citations
- Ethics of AI in Education: Towards a Community-Wide FrameworkW. Holmes · 2021 · 1,056 citations
- The effects of over-reliance on AI dialogue systems on students' cognitive abilities: a systematic reviewChunpeng Zhai · 2024 · 1,009 citations
- Shaping the Future of Education: Exploring the Potential and Consequences of AI and ChatGPT in Educational SettingsSimone Grassini · 2023 · 921 citations